Terms of service
# Terms & Conditions
**Last Updated:** 19/05/2026
Welcome to Lavish. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
---
## 1. Business Information
**Trading Name:** Lavish
**Trading Address:** 28 Southland Way
**Email Address:** Lavish.London1@proton.me
---
## 2. About Us
Lavish is an online retail business offering products for sale through our website. By placing an order with us, you agree to these Terms & Conditions.
---
## 3. Orders
All orders are subject to availability and acceptance.
We reserve the right to:
* Refuse or cancel any order
* Limit quantities purchased
* Correct pricing or product description errors
Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order.
---
## 4. Pricing & Payment
All prices displayed on our website are in GBP (£).
We reserve the right to change prices at any time without notice.
Payments are securely processed through third-party payment providers. We do not store full payment card details.
---
## 5. Shipping & Delivery
We aim to dispatch orders within the estimated timeframe displayed on our website.
Delivery times may vary due to:
* Courier delays
* Weather conditions
* High demand periods
* Incorrect customer information
We are not responsible for delays outside our control.
---
## 6. Returns & Refunds
Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds.
---
## 7. Customer Responsibilities
Customers are responsible for:
* Providing accurate billing and delivery information
* Ensuring delivery access is available
* Reviewing product descriptions before purchase
---
## 8. Intellectual Property
All content on this website, including logos, images, text, graphics, and designs, remains the property of Lavish and may not be copied or used without permission.
---
## 9. Limitation of Liability
To the fullest extent permitted by law, Lavish shall not be liable for:
* Indirect or consequential losses
* Loss of profits or business
* Delays or failures caused by events beyond our control
Nothing in these Terms excludes rights provided under UK consumer law.
---
## 10. Website Use
You agree not to:
* Use the website for unlawful purposes
* Attempt to interfere with website security
* Upload harmful or malicious content
We reserve the right to restrict or terminate access where necessary.
---
## 11. Privacy
Your use of this website is also governed by our Privacy Policy.
---
## 12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
---
## 13. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
---
## 14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Lavish
28 Southland Way, TW3 2RH, Hounslow, London
Lavish.London1@proton.me